Refund Policy

At Elevana, we are committed to delivering high-quality digital products and resources that empower job seekers to stand out with confidence. 

30-Day Money-Back Guarantee

At ElevanaHQ, we want every customer to feel confident in their purchase. Our refund policy is simple, generous, and designed to protect you.

THE GUARANTEE

If any digital product you purchase from ElevanaHQ does not help you, email us at hello@elevanahq.com within 30 days of your purchase date and we will issue a full refund — no questions asked. You may keep the digital files you have downloaded.

This guarantee applies to all paid products at elevanahq.com, including:
- ATS Resume Audit Kit ($19)
- ATS Keyword Database ($39)
- ATS Job Hunt Sprint Pack ($79)
- Beat the Bots Career Toolkit ($149)
- Nursing Resume Audit Kit ($9.99)
- Any other digital download purchased from elevanahq.com

HOW TO REQUEST A REFUND

Email hello@elevanahq.com with the subject line "Refund request — [Order Number]" within 30 days of your purchase. Include:
1. Your order number
2. The email address used at checkout

We will process the refund to your original payment method within 5-7 business days. You do not need to delete any files you have already downloaded.

WHAT THIS POLICY DOES NOT COVER

This refund policy applies to ElevanaHQ-published digital products. It does not extend to:
- Third-party tools or subscriptions that we recommend or reference within our products (Notion, Claude.ai, ChatGPT, LinkedIn Premium, etc.)
- Coaching, consulting, or one-on-one services
- Costs incurred from job applications, certifications, or other career-related expenses

QUESTIONS BEFORE YOU BUY

If you have questions about this policy before purchasing, email hello@elevanahq.com — we typically respond within 24 hours.

CONTACT

ElevanaHQ
ARMP Group LLC
hello@elevanahq.com
elevanahq.com